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CGHS Student Resources (Canvas)

ATSU ITS Help Desk

If you are experiencing technical difficulties, make sure to let your instructor and academic advisor know as soon as possible.

To contact ATSU ITS services:

  • Phone: 866.626.2878 Ext. 2200
  • Submit a Ticket via Ivanti. Instructions are provided here.
  • The Helpdesk is open 24/7.

Software

CGHS students should ensure they have Microsoft Word, Microsoft Excel, Microsoft PowerPoint, (all parts of the Microsoft Office applications) and Adobe Reader to accomplish their academic tasks.

Unless otherwise specified in the assignment instructions, student submissions should use these commonly-used formats (.docx, .xlsx, .pptx, .pdf). Assignments created in other formats will not be accepted.

If you do not have Microsoft Office, please contact the ITS Help Desk (see above) for options and discounts. In addition, students should be able to navigate the Canvas LMS, copy/paste text and images, attach files, use email, and participate in web conferencing. Links to download Adobe Reader and Java (a programming language that may be used in some courses) are shown below:

Minimum Technology Specifications for CGHS students can be found here.

BeeLine Reader is a Chrome extension that can make online reading faster and easier.

Technical and Digital Literacy Skills

To be successful in your ATSU-CGHS courses, you should have some basic technical skills. If you are not sure how to do some of these things, an internet search will yield detailed instructions, often in both written and video formats. Choose whatever works best to explain the concepts to you.

Technical skills:

  • Using the Canvas learning management system
  • Using email with attachments
  • Downloading and installing software
  • Creating and submitting files in word processing program formats (such as Microsoft Word or Google Docs)
  • Using spreadsheet programs (such as Microsoft Excel or Google Sheets)
  • Using presentation and graphics programs (such as Microsoft PowerPoint or Google Slides)
  • Using web conferencing tools and software (such as Zoom)

In addition, you will need to have or develop some basic digital literacy skills. Some of these skills will be taught in your courses, but you may want to do some initial investigation and learning on your own.

Digital literacy skills:

  • Using online libraries and databases to locate and gather appropriate information
  • Using computer networks to locate and store files or data
  • Using online search tools for specific academic purposes
  • Analyzing digital information for credibility, currency, and bias (e.g., disinformation, misinformation)
  • Properly citing information sources (ATSU-CGHS uses APA style)
  • Preparing a presentation of research findings

Supported Browsers

Canvas-supported web browsers

Firefox: The newest version of Firefox now blocks all plugins by default. This is called the "click to run" strategy, and it is aimed at preventing malware from taking over your computer using java or other vulnerable plugins.
 

If you do encounter the new "Firefox has prevented this unsafe plugin from running..." prompt, choose "Allow and Remember." Clicking "Allow and Remember" places the URL of your course on an internal whitelist in your browser.

Here's an article with some additional information: http://www.theregister.co.uk/2013/12/10/firefox_26_blocks_java/

Accessibility for Course Technologies

Document and Website Accessibility

CGHS makes every effort to ensure course content is accessible to all students. If you find a website or a pdf file for an academic article linked within the course is not accessible, please notify your instructor. 

 

Software/Program URL for Disability Statement
Canvas https://www.canvaslms.com/accessibility
Adobe products http://www.adobe.com/accessibility.html
Flash http://www.adobe.com/accessibility/products/flash.html
Google https://www.google.com/accessibility/products-features/
YouTube https://support.google.com/youtube/answer/189278?hl=en
Java https://docs.oracle.com/javase/8/docs/technotes/guides/access/
Khan Academy videos https://khanacademy.zendesk.com/hc/en-us/articles/360015623271-How-does-Khan-Academy-make-our-content-more-accessible-
Microsoft https://www.microsoft.com/en-us/accessibility/default.aspx
     Excel (Mac) https://support.office.com/en-US/article/Accessibility-in-Excel-2016-for-Mac-1d014a46-3416-413d-909d-51c817e83580
     Excel (PC) https://support.office.com/en-US/article/Accessibility-in-Excel-2016-for-Windows-cbf024e8-2abd-4764-b639-f24eed659a53
Quizlet No accessibility statement exists
SPSS http://public.dhe.ibm.com/software/analytics/spss/documentation/statistics/24.0/en/client/InstallationDocuments/Linux/Accessibility.pdf
Vimeo https://vimeo.com/blog/post/vimeo-amara-accessible-videos-for-all
Turnitin https://www.turnitin.com/about/accessibility
VoiceThread https://voicethread.com/about/features/accessibility
Zoom https://zoom.us/accessibility

Privacy

ATSU and CGHS are committed to maintaining the privacy of our students. Please view the following links for information on the privacy policies of these outside tools used in some CGHS courses.